5 ways to improve customer service through data

Wednesday, November 20th, 2019
To survive as a retailer in today's highly competitive international market, top-tier customer service is vital. According to Accenture, 88% of customers use digital channels to make decisions about where ...

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Digital transformation is all about the customer

Monday, October 21st, 2019
Digital transformation has become an unavoidable buzzword in business over the past few years. In fact, a survey of senior executives released at the beginning of the year by North Carolina State ...

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The machine vs. human debate

Wednesday, September 18th, 2019
Ever since science fiction movies have suggested that machines or robots will someday take over the world, people have entertained the notion that this may actually happen. Although technology has ...

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Top 3 demand forecasting data sources for AI success

Tuesday, May 7th, 2019
May 7, 2019 When it comes to artificial intelligence (AI) and the realm of machine learning, the primary impetus for increased productivity is data. The more high-quality data collected about ...

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The high impact of predictive retail

Tuesday, April 16th, 2019
April 16, 2019 With more and more small-to-medium-sized businesses joining the marketplace, the demand for reliable predictive analytics that can forecast customer demands and reduce churn is expected to grow ...

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Artificial intelligence is your friend, not your enemy

Tuesday, March 12th, 2019
March 12, 2019 When you think of artificial intelligence, what first comes to mind? If it’s futuristic robots whizzing about, you’re not wrong. But what many people fail to realize ...

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AI in retail: an intelligent investment

Tuesday, December 18th, 2018
December 18, 2018 The world’s supply of data is exploding - doubling every two years. Retailers like Amazon who best exploit this booming source of knowledge are crushing the competition. ...

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Your data has value

Monday, November 26th, 2018
November 26, 2018 Any competent business leader knows that one of a company's most valuable assets is its data. But how does one quantify the value of Big Data? Because ...

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